I'll Co., Ltd. policy on the handling of personal information

I'll Co., Ltd. (hereafter "the Company") observes relevant laws and company guidelines on personal information and strives to ensure that important personal information received from customers is managed, used, and protected appropriately.

  1. Collection of a customer's personal information will be performed only after the purposes for the collection have been made clear to the customer and the customer has given their consent. Information collected will be used within the scope of the purposes so disclosed.
  2. Personal information collected from customers will be managed responsibly and will not be revealed or provided to any third party except where necessary to protect the interests or rights of the customer.
  3. When personal information received from customers is necessary for providing services or information, and those tasks are entrusted to an external entity, only the minimum personal information necessary will be provided to that entity, under the strict management of the Company.
  4. Customers' personal information will be managed safely and accurately, with measures taken to protect the personal information from unauthorized access, loss, destruction, alteration, or leaks.
  5. Should a customer wish to view, correct, or delete their personal information, the Company will respond quickly and within reasonable bounds to such requests made to the Company's Personal Information Protection Representative.

Intended use of personal information

  1. Intended uses

    The Company uses the personal information it receives in the following ways.

    1. To deliver or commission the delivery of ordered products
    2. To provide information about products, services, events, etc.
    3. To request and collect payment for products and services
    4. To send messages of gratitude, seasonal greetings, etc.
    5. To contact the customer as required to complete the above objectives
  2. Personal Information Protection Representative

    Requests to view, correct, or delete personal information made to the Company's Personal Information Representative will be honored quickly. Please do not hesitate to contact us.
    Note that in this case, we may need to take steps to confirm the identity of the customer making the request. We ask for your understanding in this matter.

I'll Co., Ltd. Customer Service 
Personal Information Protection Representative
(9:00 A.M.-6:00 P.M. Mon-Fri, toll-free within Japan)
1-8-3 Marunouchi, Chiyoda, Tokyo 
I'll Co., Ltd. President and Representative Director
Hiroto Tanaka